When results stop scaling with revenue, the cause is rarely effort or competence. It is almost always hidden inside everyday decisions - the small judgement calls that introduce delays, errors, rework, and unreliable data.
I diagnose where operational control is leaking and rebuild the process so outcomes depend on explicit logic and clean signals, not interpretation or heroics.
Focus: Yorkshire and wider UK manufacturing & warehouse operations.
Not training. Not generic consulting. Diagnosis first - then structural, behavioural, or system-level fixes as required.
Outcome
Control is the product - results you can scale.
I target operational debt: where small daily decisions quietly become cost.
Key operational contributions delivered at
I help business owners regain control when operations stop scaling with revenue.
Most operations run on experience, memory, and good intentions. That works until scale, pressure, or change expose how fragile that model really is. In high-stakes manufacturing and warehouse environments, margins are rarely lost through single failures – they erode quietly through process friction and decisions made where structure should exist.
I diagnose where operational control is leaking: where decisions are made without clear rules, where signals are ambiguous, and where ownership is implied rather than defined. I then rebuild the process so outcomes depend on explicit logic and clean signals, not interpretation or heroics.
Decisions are made once, correctly, and for the right reason - regardless of who is on shift. Over the past 20 years, I have worked across the full operational chain – from NPI programs through production to high-volume e-commerce. Based in Yorkshire, I work with clients locally and across the UK where instability is expensive and guesswork is unacceptable.
The result is an operation that behaves predictably under load, produces data you can trust, and no longer relies on informal workarounds to function.
The tools are secondary. Control is the product.
“The validation layer removed rework from our inbound flow. Errors were blocked at source, not corrected weeks later.”
Head of Logistics - UK operation
“Clear diagnosis, clear execution. The process stopped relying on individual judgement and became predictable.”
Site Manager - Yorkshire Food & Beverage
“Operational reporting became trustworthy. We reduced manual admin time and improved auditability.”
Operations Lead - Warehouse
Quotes are anonymised to respect confidentiality agreements.
Do you recognize these symptoms in your business?
In every case below, the root cause is the same: decisions made where rules should exist.
You are hiring more people, but output remains flat. You are scaling chaos instead of scaling the business.
Management decisions are made on "gut feeling" or outdated reports, not real-time facts.
The gap between "how you work" and "how your tools work" is where you lose money.
This project removed manual decision-making from a critical Goods-In step. The system enforces validation logic automatically - operators no longer decide whether a delivery is correct. The process does.
A bespoke application integrating directly with the ERP. It removes judgement from the operator - deterministic validation decides if the delivery is correct, not the human.
Old Way
Deterministic Layer
The original Goods-In process was heavily reliant on manual data entry. With an average of 10 deliveries per day, the system was fragile.
I implemented a bespoke VBA/SQL validation layer that acts as a firewall between the operator and the WMS.
Key Outcome
Human judgement was removed from the most error-prone step of the inbound process.
One entry point. Clear scope. Diagnosis first - implementation only if needed.
I examine how work actually flows, where decisions create cost, and why the data becomes unreliable. You receive a practical blueprint to regain control: what to enforce, remove, redesign, or instrument - with a clear ROI hypothesis.
If the diagnosis shows a structural gap, I can lead the stabilisation: process redesign, SOP + ownership, and - where required - industrial-grade validation layers that block errors at entry. Tools are an outcome, not a starting assumption.
My engagement model is modular. I don't lock you into open-ended contracts. We proceed step-by-step, and you retain full control over the decision to move to the next phase. Here is exactly what happens when we work together.
We start with an initial consultation to define the friction points. I don't rely on assumptions.
I conduct a thorough audit of key processes (on-site in Yorkshire or remote) and interview your staff.
Finally, I analyse the observation results to isolate the root cause, not just the symptoms.
I prepare a comprehensive solution design. We discuss the roadmap, the tools needed, and the expected ROI.
If you choose to proceed, I take full ownership of the deployment.
I build the tools, reconfigure the workflow, and train your team. I remain hands-on until the new process is stable and delivering the projected results.
No theoretical advice - just a working system delivered to your business.